If you have a issue with any 3 rd party website or program we would recommend reaching out to the program developer or website itself for support. We cannot provide further assistance or troubleshooting with 3 rd party software or programs. This entails navigation of menus and functions and button controls.- We provide these FAQ guides for suggestive purposes only. This would mean basic operating functions and problem troubleshooting of the Mp3 player directly. We sadly cannot provide direct support for, but not limited to the following, computer issues for liability reasons:-Downloading or where to download music-Converting files to Mp3-Issues with 3 rd party software-Computer operation (finding files, operating system navigation, etc.)- We do support and troubleshoot the Player itself. If you do not feel comfortable or are not familiar with computers, we would recommend consulting a professional for direct support.- We do not Troubleshoot computer issues. Before moving forward, please take your time to read and understand the following:-While we do our best to make our players as user friendly as possible, basic to moderate computer knowledge is required to successfully operate your player. We are excited to welcome you to the JLab Family!We have this FAQ section to help you with many common problems you may run into with your player. Hello and congratulations on your purchase of your Eclipse by JLab MP3 player. Typically, it will get scanned when it reaches your local UPS or postal location and will arrive within a day.For backordered items, check your email receipt to see the provided shipping date on the emailed receipt.
0 Comments
Leave a Reply. |